Contact Us
For general inquiries, please contact us via the phone or email below.
757-687-6030 or 1-877-552-7401 (toll–free)
BAservices@optimahealth.com
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Sales and Marketing Department
8 a.m. to 5 p.m. EST Monday through Friday
757-687-6030 or 1-877-552-7401 (toll–free)
Fax: 757-687-6031
sales@optimahealth.com -
Sales Team Leadership
Linda M. Butz — Executive Director, Sales and Client Development
lmbutz1@sentara.comLance Pessarra — Regional Sales Manager, Small and Mid-Market Segments
llpessar@sentara.comTim Glebus — Regional Sales Manager, Small and Mid-Market Segments
tjglebus@sentara.comKathy E. McVey — Director, Consumer Products
kemcvey@sentara.comDr. Melissa Back Tamburo — Director – Employee Assistance Plans (EAP)
mabackta@sentara.com -
Locations
Southside Office
4417 Corporation Lane, Virginia Beach VA 23462
757-687-6030 or 1-877-552-7401 (toll–free)
Fax: 757-687-6031
healthplans@optimahealth.comPeninsula Office
11803 Jefferson Avenue, Suite 200, Newport News, VA 23606
757-594-1000 or 1-877-552-7401 (toll–free)
Fax: 757-594-1002
healthplans@optimahealth.comRichmond Office
1604 Santa Rosa Road, Suite 100, Richmond, VA 23229
804-510-7400
Fax: 804-510-7453 or 1-866-231-7843 (toll–free)
healthplans@optimahealth.comRoanoke Office
5060 Valley View Boulevard, NW, Roanoke, VA 24012
540-562-8220 or 1-877-552-7401 (toll–free)
Fax: 540-562-8222
healthplans@optimahealth.com -
Enrollment Questions
- For groups with 2-150 eligible employees email small_group_enrollment@sentara.com
- For groups with 151 or more eligible employees email large_group_enrollment@sentara.com
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Web Assistance
For general help, please contact your Account Representative.
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Member Services
Members should call the number listed on their member ID card to reach their dedicated service unit.
Members without an ID card should call our main line at 757-552-7401 or 1-877-552-7401 (toll–free).
