Where to Go for Care
If you feel sick, knowing where to go to get the best care can help you save time and money. Need to find a doctor? You'll find a complete list of doctors, urgent care centers, and other facilities in the Optima Health network at optimahealth.com/findadoc.
Call Your Primary Care Physician (PCP) or Have a Virtual Visit
See your PCP for routine health issues. Your PCP is your main point of contact to identify an illness or condition, offer methods of care, and recommend specialists or facilities if additional diagnoses and follow up are needed. Your PCP may also offer virtual visits for certain conditions.
- refill and renew medications
- chronic illness
- vaccines
- long term urine/bowel issues
- most behavioral health needs
- flu, sore throat, fever
- toothache
- any symptoms listed under urgent care
Go to Urgent Care
The following symptoms can be handled by your PCP, but urgent care may be a good option when your PCP's office is closed, such as on weekends or holidays.
- cough/cold/runny nose
- throat pain or sore throat
- ear pain
- pain/burning in urine
- headache
- nausea/vomiting
- loose stools/diarrhea
- fever less than 104°F
- rash
- back pain
- penile/vaginal discharge
- minor injuries, cuts, burns
Go to the Emergency Room (ER) or Call 911
In any life-threatening emergency situation, always go to the closest ER or call 911.
- chest pain
- head trauma
- trouble breathing
- broken bones
- poisoning
- seizures
- severe bleeding
- loss of vision
- stroke
- fever over 104°F
- vaginal bleeding when pregnant
- plans to harm yourself or others
