Requests for Remittance Advice

If you are a Participating Provider and you are set up with electronic funds transfer (EFT):

• Remits will be available 1 to 90 days from the date the claim was processed
  Remits can be obtained through your existing Clearing House or by signing in to Provider Connection on optimahealth.com and selecting the "Remits and Pend Reports" link.
• For remits 90+ days from the date the claim was processed
  Contact Provider Relations to request a copy of the remit. The remit will be mailed to the vendor’s billing address listed on file.

If you are a Participating Provider and not set up with EFT:

• The remit will be mailed to the vendor’s billing address listed on file. Or you can also Contact Provider Relations to request a copy of the remit.

If you are a Non-Participating Provider:

• Remits can be obtained through your existing Clearing House or Contact Provider Relations to request a copy of the remit. The remit will be mailed to the vendor’s billing address listed on file. 
• You can waive the right to collect payment for a Medicare member on services that have been denied using the Medicare Advantage Waiver of Liability form.